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"I wanted to thank you for all of your support in our maiden voyage of school-based vaccination clinics. I had seriously underestimated the need to be ‘flexible’ in scheduling and with no previous data to base use off of, it has been a challenge. What has made this manageable is simply…you.
When we were asked to do IM vaccine at the last minute, you have helped us find our needed doses, often with less than 24 hours to get it to us.
You have looked out for our reputation by pointing out the difference in vaccine ingredients and that allowed us not to go back on our agreement with schools not to offer Thimerosal – by helping me to understand that single-dose and multi-dose vials have different preservative levels- this protected our reputation… In case I did not tell you then…Thank you."
Liberty S. Duke
VP Operations, HNH Immunizations Inc.
"I wanted to tell you how great it has been working with FFF. The customer service, the up-to-date information – I have worked with other drug vendors and none of them can even compare."
Roberta Denard, Pharmacy Buyer
TS RX, Inc.
"At a time when we have no time, I can count on FFF informational emails to keep my entire staff updated. We routinely use the up-to-date info to educate our patients as well. Keep up the good work!"
JJ Bernabei, RPh
Follansbee Pharmacy, Tri-State Pharmacy, Tri-State Medical
"FFF has always done a great job of being there for us this last year. It really is all about the patient and FFF sets the example of caring for the patient."
Gregory Yost, Pharmaceuticals Buyer
Borgess Dept. of Inpatient Pharmacy
"I have been a purchasing agent for over a year, and the customer service team at FFF has always been so helpful. I always get timely reminders about upcoming holidays and ordering assistance whenever I need it – FFF is the best!"
Debbie Overstreet, Purchasing Agent
Hardin Memorial Hospital
"FFF truly understands the importance of strong relationships with their customers. These relationships provide the customer with confidence in FFF products that ultimately results in improved patient care at one's institution."
Christopher R. Fortier, PharmD, Manager, Pharmacy Support Services, Clinical Assistant Professor
Medical University of South Carolina